PRIVACY POLICY

The Rainbow Film Company does not sell or share your personal information to anyone. It is our goal to create a safe and non-threatening environment for our visitors and the security of your information is of the utmost importance to us.

Our site uses an order form for customers to request information, products, and services. We collect visitors contact information (phone, address, email, etc.) for the purposes of completing on-line transactions. This information is vital in verifying payment information or to help us contact you in case there is a problem or delay in filling your order. Occasionally contact information from the order form is used to send you information about our new releases or promotions. Customers may opt-out of receiving future mailings or emails by alerting us.

RETURNS POLICY & INFORMATION

All returns are due within 30 days of receipt of your shipment (including gifts). You may return any unopened video or DVD, for any reason, for a full refund.

We can only process returns and refunds for items purchased from our site. The Rainbow Film Company guarantees all products to be defect free. We will replace any defective or damaged product.

For inquires and customer service or cancelation of unshipped items, please contact: Sharon Lester at 310.271.2753

The Rainbow Film Company


9165 Sunset Blvd. Suite 300

Los Angeles, CA 90069

REFUNDS

We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. We will only refund shipping costs if the return is a result of our error.

LOST PACKAGING SLIP

If you do not have your packing slip, please indicate the order number or the e-mail address and name of the person who purchased this order, along with the reason for your return on a separate piece of paper, and send the package to the appropriate address above.